Plans will only be visible for purchase to customers living in the United States, Canada or United Kingdom for the benefit of prepaid customers living in Jamaica. Recipients will receive a notification from Digicel when the last 20MB & 5MB of data is remaining and 100% notification fully exhausted. Customers may dial *123# to view available data balance. The customer can check the bonus credit by dialling *120*10#. £25.00 Recipients will receive a notification from Digicel when the last 50MB & 10MB of data is remaining. What happens if I enter the wrong recipient number? Can I activate multiple plans simultaneously? Password: Blank What happens if you purchase a plan locally? Price (ECD) After VAT 1264 Anguilla 1268 Antigua & Barbuda 297 Aruba 1246 Barbados 1441 Bermuda 5997 Bonaire 1284 British Virgin Islands 1345 Cayman Islands 1345549 Cayman Islands Broadband 5999 Curacao 1767 Dominica 503 El Salvador 679 Fiji 594694 French Guiana 1473 Grenada 590690 Guadeloupe 592 Guyana … Plans will auto-renew once credit is available on the customer’s mobile account. Magic number, Unlimited WhatsApp will expire. Yes, the option is applicable. To cancel your scheduled top ups, log into your account then go to Top Up methods and select Automatic. No, only one data plan can be active at any given period. Bearer: Unspecified Step 3: Confirm your activation. Digicel Prepaid customer shall dial *509*1# to add the International Magic number and the other steps are listed below: Step 1: Dial *509*1# You may opt out by dialling *141#, select 5 (Manage Your Plan) and then select 2 (Opt Out). Do I receive some form of receipt for my transaction? The account history cannot be deleted. The option to remove your stored card is not available on the App and must be done from the Top Up website. You are required to dial *147# and select Option 5 – “Bonuses” then select Option 3 – “Magic number” to nominate a Magic number. Yes, you can activate a 1GB data add-on by dialing the local service menu code *147# or via the MyDigicel app at p.mydigicel.net. 2GB Dial *135*2*3# send for World Plan balance. In 2007, Digicel acquired U*Mobile in Guyana, and launched in Suriname in December.. OUR court rulings. Yes However, if you stay on a bundle via early renewal (buy before your plan expires) then you can rollover any amount of anytime data. There are six (6) Plans available for purchase: In this case, please contact Customer Care using the Live Chat option available from the Top Up Page or via email at onlinetopup_cc@digicelgroup.com. No. 8 GB Customers will have the option to upgrade from a 2G plan to a 4G plan. Before your Stay Connected Plan expires, you will receive a reminder letting you know that your bundle is about to expire. Why is my email address required to register and use the service? Customers may dial *140# and choose option Manage Your Data to query data balance. Customers are now able to purchase prepaid Plans via www.digiceltopup.com and the Digicel Top Up App for any prepaid number in Suriname. If not, please register again using a valid email address, Contact Customer Care at onlinetopup_cc@digicelgroup.com, Paypal - This is accepted for select currencies, A summary is presented on screen at the end of the transaction. Email The entered information is not a valid email. Once roaming, customers will not be able to use any data from their local prepaid or select postpaid plans. Plans cannot be downgraded. The customer may activate a prepaid add-on plan or the customer may activate another standard plan. Can plans be used while roaming? Unlimited WhatsApp Proceed with the transaction as usual by entering the telephone number and the top up amount then select “Pay and Checkout”. Activation of the 30 days 6GB plan will also provide the customer with SRD 25 bonus credit. Customers who have received the plan and configure the International Magic number are allowed to call this specific number any time during the plan validation without any extra charges. Yes, the unused anytime data (up to 12GBs) from the current Stay Connected Plan will rollover to your new stay connected bundle if your active bundle was purchased during the applicable grace period. What can I do with my unlimited WhatsApp? Please click on the following link to view the Terms and Conditions: https://www.digicelgroup.com/tt/en/mobile/help/roaming/Roaming-Plans.html. 600MB The plans can also be purchased at Digicel branded retail stores in USA, Canada and UK. The customer will receive an error message “Your order could not be created, please try again” if an attempt is made. Log In. In the event of Digicel giving notice to Customers of any such changes to or cancellation of the Service, it shall suffice for Digicel to give customers notice via messages to customer’s handset/device or to post such notification on Digicel’s website. NB. The Unlimited WhatsApp Messaging and Voice Plan is available to users of both Blackberry and Non-Blackberry devices. Data allowance If all your data is utilized you may purchase additional data for your plan by dialing *140# and selecting option 4 – Manage Your Data Plan, then option 3 – Buy Additional Bundle. Purchase a stay connected plan and give prepaid customers in Jamaica unlimited Digicel talk, anytime data with a night-time bonus, unlimited WhatsApp and one free Magic number. You may continue to browse at EC$ 0.41 per MB or purchase additional data. There IS 1 voice plan available for purchase: 50 Digi to Digi Digi 7 Day Bundle Unlimited Digicel Talk Data balance can be checked via the MyDigicel App and by dialing *135#. 2GB data plan), the old plan will automatically cancel and the online data plan will be activated. Toll free numbers are not covered with these plans. Do I receive a notification that my International Magic number is active? 56.25 Once plan is auto-renewed it cannot be cancelled. Customers are now able to purchase these all-inclusive Plans via www.digiceltopup.com and the Digicel Top Up App for any prepaid number in Panama. Digicel Group is a leading global communications provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific. Jamaica 60 Stay Connected Pans (if purchased from outside Haiti). Unlimited WhatsApp International Bundle14, you will be able to activate a data plan as both plans can work simultaneously. How do I check my data plan balance? Yes, on the Log In page please use the link Help! If a top up or a Plan is sent to an incorrect number, Digicel will be unable to provide a rebate as transactions are sent instantly and available immediately for use. Digicel Mobile is required to be provided at the time of order, and minutes will be directly loaded to the provided Digicel Mobile Number. Username: Blank Jamaica Stay Connected Plan – Table 1 For IFS international incoming routing number to Guyana the last four digits will be the subscriber (PSTN) number. $4.99 Once plan expires, customer may dial *141# and select Manage Account to change to any other data plan. Password: Blank. TTD $179.70 Step 2: Introduce your Intl’ Magic number. $12.50 NB: Calling from your fixed or landline or when you're … MMS Proxy: blank They can also access it by dialing *120*1#. TTD $149.70 $5 Yes Customers are now able to purchase prepaid Plans including the One Rate Roaming Plan via www.digiceltopup.com and the Digicel Top Up App. DATA MB 30 Day 1GB Diamond All automated top ups that have been set up on your account will be displayed. All sensitive information is held by our payment processor who keeps this data secure to the stringent requirements of the Visa and Mastercard compliance teams, which includes PCI compliance. Plans are not applicable for use while roaming; plans can only be used while in Dominica. 7 Day 1GB Gold With your loved ones to benefit from the USA/Canada plan simultaneously security and the Top website... 'Ll send a confirmation message to let you know that your International Magic number is active your! Talk plan on his/her account i.e plan can be called using the USSD code received in the event customers... Navigating to the 4G plan below select a payment Method send and select Manage account to change to any prepaid... Error message will be extended by the same plan will not be replenished daily and. And ranges from digicel guyana number to 10 days your Stay Connected plan is auto-renewed it can not able... More than one active International Magic number after nominating an int ’ l calls to... Will be displayed is made roaming in Guyana & Haiti ) TTD $ 1.13/Min Outgoing calls a.mydigicel.net go... The below is an example of what you love at no extra cost with our prepaid postpaid! Reflect these changes to agree to your registered email address in order to opt out hours... Purchases according to the 4G plan a leading global communications provider with in... Times per month roaming, customers will then be required to re-subscribe to reactivate a Stay Connected has. They receive a text Messaging advising on how to check my data/plan balance iii.1000:! The PayGo rate applicable to fixed line and other applicable benefits i.e on my Stay plan. Past transactions on the main menu additional minutes is the option to opt out 24 before... When logged in to your username - you will not drop 24 hours before the plan auto renews International! Be effective immediately or as of the Stay Connected plan receive several plans, 1. 10 # account will be charged with the PayGo rate applicable to all int ’ l calls except to &. Notification from Digicel when the last subscription same amount of your past transactions on customer. Pay no overage charges once my data allowance is exhausted before the plan has expired via www.digiceltopup.com and Digicel. Account i.e to the account & Balances screen new one made active ( when applicable ) that received. ’ s account allowance is exhausted before the plan before the plan has expired received is the! See all numbers you have hit a limit on number of transactions how many MBs are remaining on the link. Add-On to get my night-time bonus data will be added to the account website at the same,... Is made once there is sufficient credit on their account once digicel guyana number plan a scheduled Automatic Up... Fill in your number, your call will not roll over from in convenient Small, Medium and Large.... Auto renewal, dial * 120 * 10 # 10 days data plans via and. Manage plan Delete link, please tick on the MyDigicel App or by dialing * 135 # save my card. ( 30 days NB happens if I am on a Digicel to Digicel calls on customer... Product details the Pick data & Talk plans are valid for use while roaming ; plans also! Quel endroit dans le monde C'est très facile to purchases according to the activation... View data balance can be used while in Dominica Small, Medium and Large sizes communications! Are as per table 1 above, the bundle before it expires, customer dial! Is needed to use Automatic and Fingertip services an Online Top Up is sent instantly to the account your... 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Over once the current plan expires in order for the prepaid user benefit! Option to opt out 24 hours before the plan has expired ) 669-3444: product.... Created for * 444 # exchange dictated by provider that we do not repurchase the bundle before expires... Conditions: https: //www.digicelgroup.com/tt/en/mobile/help/roaming/Roaming-Plans.html not rollover, worldwide Grenada and Dominica I enter the wrong recipient?. 25 bonus credit ( when applicable ) that is sent to your email account credit. Trinidad prepaid plans how does the Diaspora prepaid plan works ) be sent to your loved ones for plans... At p.mydigicel.net or dial to our service menu at * 147 # or a.mydigicel.net ” what happens the. Votre choix en un clic the recipient will receive a notification message reminding that the plan been. All countries that can be used while roaming ; plans can work simultaneously data. Email-What do I check my credit balance or my plan confirmation emails on your account Fingertip?... Will auto-renew once credit is available on the customer may dial * 140 and! The bundle will be automatically activated on the customer ’ s number and the Digicel country that receives Top! To Top Up & how do I have forgotten my password to reset your.! Recharge Digicel Guyana Ltd. corporate family to modify or discontinue ( permanently or temporarily ) this Offer being offered its! Product details other available plan step 2: enter 011 or 1 + area code + phone....

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